Device as a Service

Current situation:

1. Purchase of Computers / Mobile phones / Accessories partly manual and varies per country

2. Large backlog of old PCs (2700, 5-8 years) / Mobile Phones - security risk

3. Many items are never returned – security and sustainability risk

4. Admin process manual and time consuming. Yearly we handle approx. 4 600 invoices from Telia and 2 600 invoices from Atea

5. Inventory management process is very time consuming for Finance and all leaders in Ahlsell when done yearly

6. Dependent on HW suppliers web shop (E.g. Telia, ATEA, Dustin etc.)

Definition of Done:
Enabling fast, safe and sustainable computers and mobile phones to all employees

… with efficient processes for Employees, Managers and Central support

… with a lower/same total cost as today

1. Automated withdrawal process after leasing period to avoid loss of equipment and secure sustainable handling

2. Ownership of device is placed outside Ahlsell = high incentive to take back equipment to make money

3. Renewal of equipment every 36-48 months will reduce central support and avoid security risks

4. Information is delated for old equipment before re-sale or recycling to avoid information getting in wrong hands

5. Predictable cost over time makes it easier for renewal

6. The same process and suppliers for all Nordic countries